This page will be maintained with the latest status for Rainbow Rocket & COVID-19. Please also follow our Facebook or Instagram accounts where we will post information.

Rainbow Rocket & COVID-19 Status – Friday 20 March 8.00pm

To the Rainbow Rocket community,

Rainbow Rocket will be closed until further notice following the latest government advice. We will continue to follow government advice and aim to open as soon as possible.

We thank you for your support since we opened and in the current situation. We are truly proud of the community and of the joy that our climbers experience and are looking forward to sharing those moments with you once again.

All pre-paid memberships will be frozen from tonight. Punches have no expiry date and will continue to be valid when we reopen.

A number of customers have voiced a desire to support Rainbow Rocket and our staff through this time. Thank you so much for your kind offers and messages; it means more to us than can be said and we’re looking into the best ways for this to happen.

We wish all of our community the best in these uncertain times,

Thank you,

Team Rainbow Rocket

Rainbow Rocket & COVID-19 Status – Friday 20 March 8.00am

Rainbow Rocket will be open on Friday 20 March from 12-10pm. As of 0900 on Thursday 19 March there have been 15 confirmed cases in Cambridge. We are monitoring government advice and briefings on a daily basis.

Student Friday deal will not be in effect. You will be requested to buy a pre-paid membership or 5 punch entry.

The centre had peaks of around 15 climbers at any one time yesterday. We are continuously monitoring this to ensure space for social distancing and ask all climbers to stay at least 2m away from each other.

Current measures in place:

– Open only to current climbers, no new registrations
– No single entries, please purchase a punch card or membership to facilitate self check-in
– Maintain a 2m distance from other climbers
– No booking required

If you or anyone in your household has a cough or fever, please do not come to Rainbow Rocket. Please follow NHS advice:
Stay at home if you have either:
– a high temperature – you feel hot to touch on your chest or back
– a new, continuous cough – this means you’ve started coughing repeatedly
Do not go to a GP surgery, pharmacy or hospital. For more information, search “nhs covid”.

Rainbow Rocket & COVID-19 Status – Wednesday 18 March 9.00pm

Rainbow Rocket will be open on Thursday 19 March from 12-10pm. As of 0900 on Wednesday 18 March there have been 14 confirmed cases in Cambridge. We are monitoring government advice and briefings on a daily basis.

The centre had peaks of around 10 climbers at any one time today. We are continuously monitoring this to ensure space for social distancing and ask all climbers to stay at least 2m away from each other.

Current measures in place:

– Open only to current climbers, no new registrations
– No single entries, please purchase a punch card or membership to facilitate self check-in
– Maintain a 2m distance from other climbers
– No booking required

If you or anyone in your household has a cough or fever, please do not come to Rainbow Rocket. Please follow NHS advice:
Stay at home if you have either:
– a high temperature – you feel hot to touch on your chest or back
– a new, continuous cough – this means you’ve started coughing repeatedly
Do not go to a GP surgery, pharmacy or hospital. For more information, search “nhs covid”.

Rainbow Rocket & COVID-19 Status – Tuesday 17 March 9.00pm

Dear Climbers,

We continue to be guided by government advice, especially that on travel and social distancing.[1] Please search “gov.uk social distancing” and follow this in full. This advice is being provided on a daily basis and we will react as quickly as possible. As of 0900 on Tuesday 17 March there have been 12 confirmed cases in Cambridgeshire.

We are working on the assumption that these measures may be in place for the foreseeable future, and our focus is to ensure that our community can access our facilities for their physical and mental well-being while following the current government advice.

With that in mind, we are implementing new measures to ensure social distancing whilst climbing at Rainbow Rocket:
– We will restrict the capacity of Rainbow Rocket to 50 initially. This is less than half of our normal weekday evening climber numbers. If this is too high to enable social distancing, we will reduce this further. If required we will implement a booking system.
– We ask all climbers to self check-in using the barcode scanner and their keytag.
– We are removing the single entry payment option, and are asking that all customers buy a punch card or membership, to reduce contact with our staff. To help facilitate that, we are introducing 5 entry punch cards at the same per-entry price as an off-peak entry. We will be reviewing peak/off-peak hours and pricing in due course.
– We are temporarily restricting access to Rainbow Rocket only to those climbers who have already climbed with us before. This is to reduce contact with our staff members during the initial registration period.
– During your climb at Rainbow Rocket, please observe the social distancing guidance and stay 2m away from other climbers.

All classes (junior and adult) and socials are cancelled until further notice. Those affected will be contacted separately via email.

If you have a cough or fever, please do not come to Rainbow Rocket. Please follow NHS advice:
Stay at home if you have either:
– a high temperature – you feel hot to touch on your chest or back
– a new, continuous cough – this means you’ve started coughing repeatedly
Do not go to a GP surgery, pharmacy or hospital. For more information, search “nhs covid”.

Pre-paid members may freeze their accounts and unfreeze them on their next return visit. Our costs will continue; if you feel able to support the centre and our staff at Rainbow Rocket during this time, please consider letting your membership continue to run.

1. https://www.gov.uk/government/publications/covid-19-guidance-on-social-distancing-and-for-vulnerable-people/guidance-on-social-distancing-for-everyone-in-the-uk-and-protecting-older-people-and-vulnerable-adults
2. https://www.nhs.uk/conditions/coronavirus-covid-19/

Rainbow Rocket & COVID-19 Status – Monday 16 March 8.00pm

The government advice as of Monday 16 March 7.00pm is to avoid “non-essential” travel. There has been no recommendation for businesses to close.

We will be open on Tuesday 17 March as normal. We will continue to reassess this on a day-by-day basis, based on the latest advice. As of today, there have been 12 confirmed cases in Cambridgeshire. We understand that climbing is an essential part of life for many in our community and we will continue to remain open for as long as possible.

If you have a cough or fever, please do not come to Rainbow Rocket. Please follow NHS advice:
Stay at home for 7 days if you have either:
– a high temperature – you feel hot to touch on your chest or back
– a new, continuous cough – this means you’ve started coughing repeatedly
Do not go to a GP surgery, pharmacy or hospital.For more information, search “nhs covid”.

We will monitor how busy the centre is and will implement a reduced capacity system if necessary to maintain social distancing, and further measures as required. Most Cambridge University undergraduates have gone home for the Easter holidays and we are less busy than normal.

We have implemented increased cleaning schedules for all common spaces. There is no feasible, effective method to ensure climbing holds are not contaminated with the virus. There is currently no evidence for transmission through surfaces; however, similar viruses can be transmitted this way and we are working on the assumption that this one can too.

We have hand sanitiser stations at the entrance to the centre and in reception. There is soap and water in the shower (in the changing rooms) and in the toilets at the back. Both methods are effective for the prevention of COVID-19. Our staff will request everyone to use them on entering the site; please use these before and after climbing and avoid touching your face during your climb.

Pre-paid members may freeze their accounts and unfreeze them on their next return visit. Our costs will continue; if you feel able to support the centre and our staff at Rainbow Rocket during this time, please consider letting your membership continue to run.

Our Junior classes will follow government guidance to schools. When advice is given that schools will close, we will stop classes and provide a pro-rated refund.

As the situation develops, we will continue to post updates.