General Centre Questions

Do I need to book?

Everyone must book a slot to climb. If it’s your first time with us you’ll also need to register

Where can I leave my belongings?  

There are lockers in the changing rooms which require a padlock so bring your own or purchase one at reception.
There are also cubby holes in the bouldering area, however items left here are unsecured.

Can I leave the centre and return later?

 You may leave the centre and return at any time later the same the day.
Just tell the reception staff when you come back.
Shoe rental is also for the day.

 Do you have parking facilities?

We have both cycle and car parking on site.
See
here for details.

Do I need to pay every time or do you offer monthly discounts?

We offer monthly memberships and 10-entry passes.
We also have different pricing depending on whether you arrive during Peak or Off-Peak Times.
See
here for more information.


Under 18 Climbing

Can I bring my children climbing?

Under 18s are welcome but we do have strict guidelines.
Please be sure to read everything
here before arriving at the centre.

How many Under 18s can I bring to supervise?

Experienced adults can take up to 2 under 18s climbing upon completion of the Adult Supervisor Assessment (Details at the bottom left).

Can I bring a friend who is a competent climber to supervise my child?   

Yes.  If you do not meet the requirements, a friend who is signed off as a Supervisor can.
(See link above for details)

My child has climbed for X years, do I need to supervise them?  

Under 18s must be supervised at all times.
Experienced 14-17 year-olds can take the
Unsupervised Climbing Assessment.
This does not guarantee they will be able to climb unsupervised if they fail to complete the assessment.

 My child is signed off to climb unsupervised, can he supervise someone younger?  

Under 18s are not permitted to become Supervisors. The younger child would need adult supervision.