Conditions of Use


“All climbing activities have a risk of serious injury.
Participants must recognise that even if they follow all good practice there may still be the risk of accident and injury.
It is the responsibility of the participant to adhere to the conditions of use.”


Climbing in its simplest form is movement at height; therefore there is a risk of a fall from height.
Any fall may result in an injury despite the safety systems in place to avoid it.
The impact flooring under the bouldering walls is designed to provide a more comfortable landing for the climbers falling or jumping from the bouldering wall.


Uncontrolled falls are likely to result in injuries to yourself or others.

You must make your own assessment of the risks whenever you climb.

Our Duty of Care

The rules of the climbing centre set out below are not intended to limit your enjoyment of the facilities.
They are part of the duty of care that we as operators, owe to you, our customers, by law.
As such they are not negotiable. If you are not prepared to abide by them, you may not use our facilities. If it comes to our attention that you are not abiding by our rules; our staff will require you to leave.

Your Duty of Care

You also have a duty of care to act responsibly towards other users of the centre.
Statements of ‘Good Practice’ are posted around the centre adjacent to the relevant facilities.
These describe the accepted methods of use and how customers would normally be expected to behave towards each other.

Unsupervised Climbing

Before you climb without supervision, the centre expects you to be competent in the activity you are wishing to undertake.
You are required to register to say that you understand and accept the Rules below and that you understand the risks involved in your participation.
If you are not confident in the use of any climbing equipment or techniques, you must not attempt to use it without the supervision of someone who is competent to do so.

Supervised Climbing

An adult who has registered at the centre and passed a supervisor assessment may supervise up to two juniors. They may only supervise up to one child 8 years old or under.
The bare minimum level of experience before attempting the assessment form is having one year’s experience.


All children in the centre must be supervised by an adult unless they have been assessed by the centre and have completed an unsupervised climbing assessment.
Only those aged 14 – 17 years can complete the unsupervised assessment, the bare minimum level of experience before completing the assessment form is having done 5 indoor bouldering sessions. 


  • Report to reception on each visit before you climb.
  • You must exercise care, common sense and self preservation at all times.
  • Report any problems with the walls, equipment or other climbers’ behaviour to a member of staff immediately.
  • Be aware of the other climbers around you and how your actions will affect them.
  • Do not distract people while they are climbing or supervising.
  • Stand well back from the climbing walls unless you are spotting a climber.
  • Never stand directly under someone who is climbing, and ensure the matting is free from hazardous items.
  • Never climb directly above or below another climber.
  • Do not climb over or on top of any bouldering walls and structures, we do not have tops out at the centre. 
  • Do not hold or touch the tops of the walls, any girders, metalwork or lights.
  • Always climb within your capabilities and descend by down climbing or, at the very least, a controlled fall/jump.
  • Keep the mats free from objects or obstructions such as bottles, bags, clothing, brushes, shoes etc.
  • No food or drink is permitted on the mats.
  • No headphones during busy periods.
  • Do not climb under the influence of alcohol or drugs.  Smoking is not permitted in or around the Centre.
  • Respect the Centre and all the equipment therein.  Damage to Centre property will not be tolerated.
  • Refer to best practice and safety signage for specific area safety rules.