Conditions of Use

Risks – "All climbing activities have a risk of serious injury. Participants must recognise that even if they follow all good practice there may still be the risk of accident and injury. It is the responsibility of the participant to adhere to the conditions of use."


Climbing in its simplest form is movement at height; therefore there is a risk of a fall from height. Any fall may result in an injury despite the safety systems in place to avoid it. You must make your own assessment of the risks whenever you climb.

Our Duty of Care

The rules of the climbing centre set out below are not intended to limit your enjoyment of the facilities. They are part of the duty of care that we as operators, owe to you, our customers, by law. As such they are not negotiable. If you are not prepared to abide by them you may not use our facilities. If it comes to our attention you are not abiding by our rules; our staff will require you to leave.

Your Duty of Care

You also have a duty of care to act responsibly towards other users of the centre. Statements of ‘Good Practice’ are posted around the centre adjacent to the relevant facilities. These describe the accepted methods of use and how customers would normally be expected to behave towards each other.

Unsupervised Climbing

Before you climb without supervision, the centre expects you to be competent in the activity you are wishing to undertake. You are required to register to say that you understand and accept the Rules below and that you understand the risks involved in your participation. Anyone who has not registered must not climb without supervision.

Unsupervised climbing is just that: Staff will provide whatever help and advice they can, but instruction in the use of equipment or climbing techniques will only be provided when booked and paid for. If you are not confident in the use of any climbing equipment or techniques, you must not attempt to use it without the supervision of someone who is competent to do so.

Supervised Climbing – An adult who has registered at the centre and passed a supervisor assessment may supervise up to two juniors.

Juniors – All children in the centre must be supervised by an adult unless they have been assessed
by the centre and registered for unsupervised climbing.


  1. Report to reception on each visit before you climb.
    You must exercise care, common sense and self preservation at all times.
  2. Report any problems with the walls, equipment or other climbers’ behaviour to a member of staff immediately.
  3. Be aware of the other climbers around you and how your actions will affect them.
  4. Do not distract people while they are climbing, belaying or supervising.
  5. Stand well back from the climbing walls unless you are belaying or spotting a climber. Never stand directly under someone who is climbing, and ensure the climbing zone is free from hazardous items.
  6. Never climb directly above or below another climber.
  7. Do not climb over or on top of any bouldering walls and structures.
  8. Do not grab or touch any girders, metalwork or lights.
  9. Always climb within your capabilities and descend by down climbing or, at the very least, a controlled fall/jump.
  10. Keep the safety mat free from objects or obstructions such as bags, clothing, brushes, shoes etc.
  11. No food or drink is permitted on the mats.
  12. Do not climb under the influence of alcohol or drugs. Smoking is not permitted in the Centre.
  13. Respect the Centre and all the equipment therein. Damage to Centre property will not be tolerated.
  14. Refer to best practice signage for specific area safety rules.

Bouldering & Traversing

The impact flooring under the bouldering walls is designed to provide a more comfortable landing for the climbers falling or jumping from the bouldering wall. IMPACT FLOORING DOES NOT REMOVE THE RISK OF INJURY, BUT IS DESIGNED TO REDUCE THE SEVERITY OF THESE INJURIES. Uncontrolled falls are likely to result in injuries to yourself or others.